Payment & Privacy Policies
and Terms of Service
Policy Last Updated: 11/3/24
Payment Policies
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Pay as You Go
​PAYMENT AUTHORIZATION: The total fee for each session is due at the time of enrollment. By enrolling in the program, you authorize Evolvement Coaching & Consulting LLC to initiate a one-time payment for services.
Payment Plan
PAYMENT SCHEDULE & AUTHORIZATION: The total plan/program fee is divided into weekly, bi-weekly or monthly installments (depending on the plan you chose), which are automatically deducted from your designated bank account for the duration of the program. By enrolling in the plan, you authorize Evolvement Coaching & Consulting LLC to initiate a recurring charge for services until the plan is canceled or completed.
PLAN CANCELLATION: Your authorization will remain in effect for the duration of the plan unless you cancel through your online portal under the “My Subscriptions” tab. To cancel your enrollment in the program, you must provide written notice (via email) and complete the cancellation process in the online portal. Upon cancellation, any outstanding balance for services already rendered will be due immediately.
Ongoing Plan
PAYMENT SCHEDULE & AUTHORIZATION: The total plan/program fee is divided into installments (the frequency depends on the plan you chose), which are automatically deducted from your designated bank account for the duration of the program. By enrolling in the plan, you authorize Evolvement Coaching & Consulting LLC to initiate a bi-weekly recurring charge for services until the plan is canceled or completed.
PLAN CANCELLATION: Your authorization will remain in effect for the duration of the plan unless you cancel through your online portal under the “My Subscriptions” tab. To cancel your enrollment in the program, you must provide written notice (via email) and complete the cancellation process in the online portal. Upon cancellation, any outstanding balance for services already rendered will be due immediately.
Packages (Paid in Full)
PAYMENT SCHEDULE & AUTHORIZATION: The total fee for the program is due at the time of enrollment. By enrolling in the program, you authorize Evolvement Coaching & Consulting LLC to initiate a one-time payment for the full program amount.
PLAN CANCELLATION: If either party wishes to terminate this Agreement before the completion of the services, written notice must be provided to the other party. If the Client chooses to terminate services, a refund of 50% of the pro-rated balance will be issued. If the Practitioner chooses to terminate services, the Client will receive a refund of the remaining paid balance.
Refund Policy
We value our clients and strive to provide exceptional services. Please review our refund policy carefully.
Please note: No refunds will be provided for services that have already been rendered.
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Refund Requests for Pay as You Go (Single) Sessions:
Refunds for pay-as-you-go or single sessions that have not yet taken place must be requested within 24 hours of booking the session. Requests made beyond the 24-hour window will not be honored.
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Refund Requests for Packages (Paid-in-Full)
If either party decides to terminate the agreement before all services have been completed, a formal refund request must be submitted using the link provided below. The terms for refunds are as follows:
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Client-Initiated Termination: If the client chooses to terminate services before completion, a refund of 50% of the pro-rated balance for any unused sessions will be issued.
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Practitioner-Initiated Termination: If the practitioner chooses to terminate services, the client will receive a full refund of the pro-rated balance for any unused sessions.​
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Service Agreements
Liability Waiver
Each party agrees to indemnify and hold harmless the other party, including their respective directors, shareholders, affiliates, officers, agents, employees, and permitted successors and assigns, against any claims, losses, damages, liabilities, penalties, expenses, or legal fees that may arise from any act or omission related to this Agreement. This indemnification will survive the termination of the Agreement.
Consent to Provide Services
CONSENT TO PROVIDE SERVICES: The services provided are designed to complement any physical and mental health treatment you are currently receiving but are not a substitute for proper medical care. You agree to seek assistance from a licensed medical professional for any serious psychological, physical, or emotional ailments. By participating in the program, you consent to receiving these services and accept full responsibility and liability for any outcomes related to your personal choices or actions taken as a result of the program.
Rescheduling/Cancellation Policy
If you need to reschedule a session, please provide at least 24 hours' notice. Rescheduling within 24 hours may be accommodated based on availability but cannot be guaranteed. A reschedule/cancellation/missed session fee, equal to the cost of one session, will apply for cancellations made within 24 hours of the scheduled session.
Privacy Policy
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INTRODUCTION
Evolvement Coaching & Consulting LLC ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you engage with our services or visit our website.
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YOUR INFORMATION
Information We Collect
We may collect the following types of personal information:
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Personal Identification Information: Name, email address, phone number, mailing address, and other similar contact information.
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Payment Information: Credit card details or other payment information required to process transactions.
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Service Interaction Details: Information you provide when engaging with our coaching, consulting, or wellness services.
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Technical Information: IP address, browser type, device information, and usage data when visiting our website.
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How We Use Your Information
We may use your personal information for the following purposes:
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To provide and improve our services.
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To process payments and manage transactions.
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To communicate with you, including responding to inquiries and sending updates.
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To personalize your experience and understand how you use our website.
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To comply with legal obligations and enforce our terms and policies.
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How We Share Your Information
We do not sell or share your personal information with third parties for marketing purposes. We may share your information in the following cases:
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Legal Requirements: When required by law or to protect the safety and security of our users, clients, or the public.
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DATA SECURITY
Data Protection Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
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Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, update, or delete your information. You may also opt out of receiving marketing communications from us at any time.
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Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect information about your activity on our website to enhance your experience. You can manage your cookie preferences through your browser settings.
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Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these sites, and we encourage you to read their privacy policies.
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CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services signifies your acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
Evolvement Coaching & Consulting LLC reserves the right to update or modify this policy at any time, with any changes communicated to you in writing for your acknowledgment. For questions or concerns, please call (623) 336-8505.